Transforming Business Workflows Across Asia-Pacific

Since 2012, Digital Hub has been automating complex processes and driving efficiency for businesses across eight APAC countries.

About Digital Hub

  • Digital Hub was created to address real operational challenges across Asia-Pacific, beginning in 2012 with a goal to improve mail, courier, and workflow efficiency.
  • Starting as a logistics-focused tool, Digital Hub expanded into a flexible workflow automation platform used by multiple industries to streamline and optimise complex processes.
  • With expert teams across eight APAC countries, we deliver local support, faster deployment, and workflow solutions tailored specifically to regional business needs.
  • We work closely with your teams to analyse, design, and implement workflows that enhance efficiency, increase visibility, and give full control over your operations.

About Digital Hub

Who We Are

Digital Hub was established in 2012 to address real operational challenges across the Asia-Pacific region, with a strong focus on improving mail, courier, and overall workflow efficiency.

Where We Operate

With expert teams across eight APAC countries, we deliver local support, faster deployments, and solutions tailored to regional business requirements.

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What We Do

We provide a flexible workflow automation platform that helps organisations streamline operations, optimise complex processes, and improve productivity across multiple industries.

How We Work

We work closely with client teams to analyse, design, and implement customised workflows that enhance efficiency, increase visibility, and provide full control over operations.

About Digital Hub

  • Digital Hub was created to address real operational challenges across Asia-Pacific, beginning in 2012 with a goal to improve mail, courier, and workflow efficiency.
  • Starting as a logistics-focused tool, Digital Hub expanded into a flexible workflow automation platform used by multiple industries to streamline and optimise complex processes.
  • With expert teams across eight APAC countries, we deliver local support, faster deployment, and workflow solutions tailored specifically to regional business needs.
  • We work closely with your teams to analyse, design, and implement workflows that enhance efficiency, increase visibility, and give full control over your operations.

Our Regional Partnerships

We work with leading partners across Asia-Pacific to deliver integrated, technology-driven workflow automation solutions.

Drake Business Services Asia
Founded in 2012, Drake Business Services Asia is a leading provider of logistics, workforce management, and technology services across the Asia-Pacific market.
SP Solutions
Strategic Partnership Solutions is a bespoke software development studio specialising in workflow automation solutions.
Drake International
Founded in 1951, Drake International are a pioneer and leader in Human Resource Management solutions.

Dynamic Workflow Engine

At the heart of Digital Hub is our powerful, modular workflow engine built for the unique needs of APAC businesses.

Customizable & Flexible to Your Business Rules

Tailor workflows to match your organization’s unique processes, rules, and requirements.

Managed Through an Intuitive Dashboard

Monitor and configure workflows in real time through a simple, user-friendly dashboard.

Seamless Multi-Platform Integration

Connect effortlessly with your existing systems and third-party platforms for unified operations.

Transforms Manual Tasks into Automated Processes

Eliminate repetitive manual work with intelligent automation that boosts efficiency and accuracy.

Data Security & Support

Understanding the importance of reducing the cybersecurity risk profile of your business, Digital Hub was built to meet and exceed industry-standard cybersecurity best-practices.

Secure Cloud Hosting

Digital Hub is hosted in Australia on high availability enterprise-grade, secure infrastructure

Industry Data Security

Data security best practice, regular vulnerability testing, and regular security scanning.

One-Time Passwords

Users are required to enter an OTP when logging in, sent to their registered corporate email.

Dedicated Support

All users are provided access to expert premium support during business hours. 24/7 support

What our customers say

Trusted by top organizations to automate processes, improve visibility, and boost operational efficiency.

Major Asia-Pacific Law Firm

A leading law firm at One Farrer Place in Sydney transformed its mail and courier operations with Digital Hub. Our platform automated inbound mail tracking, providing certified proof of delivery, and optimised outbound shipments by integrating with multiple courier providers to reduce costs. Tenants received real-time updates on deliveries, while an intelligent address book automatically assigned courier expenses to the correct cost centres. Additionally, Digital Hub streamlined inventory management for stationery, uniforms, and postal items, minimising manual effort. With automated reporting and bill reconciliation, the firm improved efficiency, reduced costs, and enhanced overall mailroom operations.

Large Pharmaceutical Distribution Firm

A major pharmaceutical distributor improved its returns management process with Digital Hub, automating workflows, integrating data, and ensuring SAP connectivity. Our solution eliminated inefficiencies from manual processing, streamlined approval workflows, and enhanced tracking. Benefits included enforced SLAs, real-time status updates, and accurate reconciliation, minimising discrepancies and improving efficiency in returns management for both direct clients and distribution partners.

Major Laboratory Services Company

A large laboratory services provider enhanced its invoicing and collections process with Digital Hub. Our solution seamlessly integrated with ERP systems, automated approval workflows, and ensured invoices were delivered with proof of receipt. By implementing Digital Hub, the company gained full visibility over invoice tracking, strengthened collections efforts, automated reporting, and introduced gamified performance tracking, reducing lost invoices and improving payment processing.