Digital Hub is a versatile automation platform that streamlines business processes, boosts efficiency, and delivers visibility and control. With local technology experts across eight countries in the Asia-Pacific region, we work alongside your team to solve workflow challenges with precision and impact.

Digital Hub began in 2012 with the founding of Drake Business Services Asia – a company established to help clients more efficiently manage their inbound and outbound mail and courier services.
Recognising the low adoption of logistics technology across the region, the team identified a need for an automation platform tailored to the nuances of the Asia-Pacific market – sparking development of what would become Digital Hub.
Originally designed for logistics, Digital Hub’s powerful workflow engine has since evolved into a versatile platform capable of automating a wide range of business processes.
Today, the Digital Hub and Drake Business Services Asia teams work across eight countries in the APAC region to design, develop and deploy our market leading platform.
With local technology experts in each region, we’re ready to work alongside your team drive efficiency, visibility, and control for your workflow challenges.
Our Regional Partnerships
Founded in 2012, Drake Business Services Asia is a leading provider of logistics, workforce management, and technology services across the Asia-Pacific market,
Strategic Partnership Solutions is a bespoke software development studio specialising in workflow automation solutions.
Founded in 1951, Drake International are a pioneer and leader in Human Resource Management solutions.
System Deep Dive – Dynamic Workflow Engine
Digital Hub is powered by a powerful, modular engine to tackle your workflow challenges.
Built from the ground up to be customizable and flexible to the unique needs of Asia-Pacific businesses, Digital Hub’s proprietary workflow engine transforms complex manual processes and disconnected workflows into automated efficient workflows.
Managed through an intuitive dashboard interface for your team, all Digital Hub end-user functionality is configurable to the needs of your business.
Designed to navigate and integrate the realities of complex, multi-platform environments, Digital Hub streamlines and drives efficiency for your business.
Legacy Workflow
Manual Workflow
Paper Documents
Disconnected Systems
Digital hub Microservices Environment
Cloud Databases
OCR Processing
Digitized Workflows
Software Integrations
Digital hub Interface

Data Security & Support
Understanding the importance of reducing the cybersecurity risk profile of your business, Digital Hub was built to meet and exceed industry-standard cybersecurity best-practices.

Digital Hub is hosted in Australia on high availability enterprise-grade, secure infrastructure

Data security best practice, regular vulnerability testing, and regular security scanning.

Users are required to enter an OTP when logging in, sent to their registered corporate email.

All users are provided access to expert premium support during business hours. 24/7
Major Asia-Pacific Law Firm
A leading law firm at One Farrer Place in Sydney transformed its mail and courier operations with Digital Hub.
Our platform automated inbound mail tracking, providing certified proof of delivery, and optimised outbound shipments by integrating with multiple courier providers to reduce costs.
Tenants received real-time updates on deliveries, while an intelligent address book automatically assigned courier expenses to the correct cost centres.
Additionally, Digital Hub streamlined inventory management for stationery, uniforms, and postal items, minimising manual effort. With automated reporting and bill reconciliation, the firm improved efficiency, reduced costs, and enhanced overall mailroom operations.

Large Pharmaceutical Distribution Firm
A major pharmaceutical distributor improved its returns management process with Digital Hub, automating workflows, integrating data, and ensuring SAP connectivity.
Our solution eliminated inefficiencies from manual processing, streamlined approval workflows, and enhanced tracking.
Benefits included enforced SLAs, real-time status updates, and accurate reconciliation, minimising discrepancies and improving efficiency in returns management for both direct clients and distribution partners.

Major Laboratory Services Company
A large laboratory services provider enhanced its invoicing and collections process with Digital Hub. Our solution seamlessly integrated with ERP systems, automated approval workflows, and ensured invoices were delivered with proof of receipt.
By implementing Digital Hub, the company gained full visibility over invoice tracking, strengthened collections efforts, automated reDrake Business Services Asia is a leading provider of managed services in Korea, helping our clients to focus on what they do best. porting, and introduced gamified performance tracking, reducing lost invoices and improving payment processing.
